Sunset Beach, NC and Beyond: North Carolina: Sunset Beach

How to get rid of "Critical Reviews" on the "New Trulia Profiles"

How to get rid of "Critical Reviews" on the "New Trulia Profiles"

 

We choose to advertise on Trulia so having our profile up to date and accurate is very important to us.

 

With a recent updating on Trulia, profiles changed and much to our surprise we had 17% critical reviews.

 

Knowing all 30 reviews were positive ones we reviewed them and noticed three of the reviews did not change the star reviews to reflect the positive written review.

 

Instead of the 5 star review, three reviewers did not change the automatic 1 star review to a higher amount of stars.

 

After contacting Trulia about the error in the star reviews they emailed us with the only way to correct the reviews. 

You need to contact your client and email them how to correct their star review.

 

Hello Karen,

Thank you for contacting Trulia.  I am following up on an e-mail we received regarding incorrect star ratings attached to your profile.  At this time star ratings can only be corrected directly through your clients profile pages.  Your clients will need to log into their Trulia accounts and follow the steps below:

1.    Login to Trulia

2.    Go to your agent’s profile through the Find an Agent Directory

3.    Select the Reviews tab

4.    Click on “Write a Review“

5.    A pop-up will display with your previously submitted review & ratings. You can make any changes you wish, including updating the star ratings.


If you have additional questions, please visit our help center here: https://trulia.zendesk.com/hc/en-us

Sincerely,

Nathan Smith
Customer Service Team|trulia.com
10771 E Easter Ave Ste. 250 Centennial CO 80112

 

Thank you Trulia!  We now have 0% Critical Reviews and 100% Positive Reviews.

 

     
  • Review Distribution
    100Positive Reviews
    0Neutral Reviews
    0Critical Reviews
     

 

PLEASE VISIT OUR FACEBOOK PAGE

If you are considering retirement, relocation or a vacation home, give us a call, we are happy to assist you.

 

Sunset Beach and Beyond Realty

 

SUNSET BEACH AND BEYOND REALTY

FRANK AND KAREN BAKER

BROKERS, OWNERS

CRS, ABR, GRI, e-PRO, SFR

SUNSET BEACH, NORTH CAROLINA

910-612-1906

"YOUR FRIENDLIEST REALTORS"

frankandkarenbaker@gmail.com  

 

www.SunsetBeachandBeyond.com

 

Karen Baker - Broker at Sunset Beach and Beyond Realty 

 

Twitter Facebook Linked In

 

 

Comment balloon 16 commentsKaren Baker • August 07 2014 03:43PM
How to get rid of "Critical Reviews" on the "New…
share
How to get rid of "Critical Reviews" on the "New Trulia Profiles" We choose to advertise on Trulia so having our profile up to date and accurate is very important to us. With a recent updating on… more
Crowdsource Challenge ~ Picking The Wrong Agent To Sell your Home
share
Crowdsource Challenge ~ Picking The Wrong Agent To Sell Your Home As Buyer Agent s we have a tendency to be extremely critical of our MLS and the listings that are uploaded by the listing agent. We creat portals for our clients to… more
Building Rapport with our buyers our way
share
Building Rapport With Our Buyers Our Way Inspired by Bob Stewart's challenge: Crowdsourcing: Scripts and Dialogues Aren't Just for Actors We stand by the FORD way as we start building trust with our buyers. … more
The Secret is Out…
share
The Secret is Out.. Do you know the secret? It has to do with a powerful part of your body. This part of your body has 23 muscles and it forms your expressions. Did you know when you use it you can burn more calories by forming… more
Why you should Retire in Sunset Beach, NC
share
Why you should Retire in Sunset Beach, NC Retiree's Message From a Good Friend… As I was lying in bed pondering the problems of the world, I rapidly realized that I don't really give a rat's hiney. It's the tortoise life for me! And… more
My View of my Website in the Near Future
share
My View of MY Website in the Near Future. Did you know there is a new Do - It - All Website that only costs $99?? My blog was picked randomly and (I wished) I won a website from WebsiteBox! WEBSITEBOX is having a contest… more
How we will survive getting "Healthy in the Rain"
share
How We Will Survive getting "Healthy in the Rain "We just became subscriber #100 in the ActiveRain Group "Get Healthy in the Rain".. Here is how I, Karen plan to survive getting healthy. Drink Red Wine DailySleep at… more
Should we feel guilty this Christmas?
share
Should we feel guilty this Christmas? Christmas for us has always been about family as it is for most who celebrate the holiday. Certainly it is a time of giving and receiving but mostly it is the time of year most people… more
Not so long ago.. Then and Now
share
Not so long ago… Then and Now We still haven't found our cd with our actual "First Real Estate" pictures from 2003 but thought a few pictures we did… more
Sunset Beach to Host Blood Drive in Sea Trail Plantation
share
Sunset Beach to Host Blood Drive in Sea Trail Plantation What a wonderful thing to do for the holidays. DONATE BLOOD TO THOSE IN NEED. THE NEED IS CONSTANT THE GRATIFICATION IS INSTANT GIVE BLOOD AND YOU CAN SAVE THREE LIVES… more